Cleaning and the Customer Experience

Cleanliness is always among the top three subjects of comments made by customers and building occupants. The frequent use of social media outlets or internet posting is quickly documenting cleaning deficiencies that can negatively impact revenue for business, educational institutions and property management firms. Cleaning to enhance the customer experience is no longer merely a cost but has actually become a profit center.

Watch our on-demand webinar to explore ways to communicate the value of cleaning, best practices, and a culture of continuous improvement for consistent cleanliness outcomes.

We’ll identify the need to define expectations that will ensure a positive customer experience while enhancing the image of your facility.